Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights | Microsoft Customer Stories
It is a struggle to balance resource constraints with growing operational demands as a nonprofit. This case study highlights how Team Rubicon leverages Dynamics 365 and Copilot to optimize operations, improve decision-making, and amplify its mission impact. Read the case study to learn how your nonprofit can benefit from these powerful tools. Contact Swerve Limited to explore how Dynamics 365 can transform your operations and help you achieve your goals.
What is Team Rubicon's mission?
Team Rubicon is a veteran-led humanitarian organization focused on assisting communities before, during, and after disasters and crises. Founded in 2010, it mobilizes military veterans to leverage their skills and experiences in disaster response, conducting over 1,100 operations across 30 countries and all 50 states.
How does Copilot enhance Team Rubicon's operations?
Copilot helps Team Rubicon personalize outreach more effectively by providing smart suggestions that enable the organization to reach the right volunteers quickly. This technology facilitates efficient organization and reporting, ultimately leading to a more fulfilling volunteer experience.
What role does technology play in Team Rubicon's fundraising?
Technology, especially AI tools like Copilot, is crucial for Team Rubicon in enhancing donor communication and automating outreach. By analyzing historical donor data, the organization can tailor its fundraising strategies, improve donor journeys, and ultimately increase the likelihood of recurring donations.

Team Rubicon's tech-infused humanitarianism and the impact of Copilot in Dynamics 365 Customer Insights | Microsoft Customer Stories
published by Swerve Limited
Swerve is a responsive, 100% Kiwi-owned technology business. We are headquartered in Auckland and service clients across New Zealand.
Our customers are diverse, from the engineering firms that build the infrastructure of the nation, to the Hobbiton team in Middle-earth that warm the hearts of countless international (and local) visitors.
No matter their business, each client enjoys big team capability, delivered with small team agility - and the simplicity of one responsive IT partner for everything.
We believe IT matters
Our purpose: To put people at the heart of technology, as we design, deliver, and support exceptional IT experiences that keep business humming.
Swerve was founded in 1999 and for over 25 years we've taken care of technology because we know IT matters.
IT matters because it powers the engine rooms of the Kiwi economy. Businesses like yours, that is.
IT matters because it protects IP, data, and the lifeblood of livelihoods in an age of sophisticated cyber crime. IT matters for productivity, for communication, for healthy communities, and for everything that keeps New Zealand humming in a digital world.