Engage your customers with the Queues app in Microsoft Teams

Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Swerve Limited for help designing a Teams strategy that meets your service goals.

Frequently Asked Questions

What is the Queues app in Microsoft Teams?

How does the Queues app improve call management?

Can I use the Queues app remotely?

View FAQs
Engage your customers with the Queues app in Microsoft Teams published by Swerve Limited

Swerve is a responsive, 100% Kiwi-owned technology business. We are headquartered in Auckland and service clients across New Zealand.

Our customers are diverse, from the engineering firms that build the infrastructure of the nation, to the Hobbiton team in Middle-earth that warm the hearts of countless international (and local) visitors.
No matter their business, each client enjoys big team capability, delivered with small team agility - and the simplicity of one responsive IT partner for everything.

We believe IT matters
Our purpose: To put people at the heart of technology, as we design, deliver, and support exceptional IT experiences that keep business humming.

Swerve was founded in 1999 and for over 25 years we've taken care of technology because we know IT matters.

IT matters because it powers the engine rooms of the Kiwi economy. Businesses like yours, that is.

IT matters because it protects IP, data, and the lifeblood of livelihoods in an age of sophisticated cyber crime. IT matters for productivity, for communication, for healthy communities, and for everything that keeps New Zealand humming in a digital world.